Instagram, UX ResearcherInstagramResearchUX ResearchMenlo Park, CA, New York, NY, San Francisco, CA at Facebook

Posted 2 weeks ago


Instagram is a global community of more than 1 billion, which means jobs here offer countless ways to make an impact in a fast growing organization. Instagram was built to connect people to the people and interests they love. Our app has played a critical part in forming meaningful communities where people can connect with each other and share what matters most to them.
Our primary research ranges from formative to evaluative, using approaches such as diary studies, in-depth interviews, and quantitative surveys. For this position, we are looking for individuals with a Qualitative background or mixed-methods background (experts in both qualitative and quantitative methods) and who bring an understanding of how to integrate diverse sources of insights. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about optimizing product experiences in the social media space, comfortable in a flat, fast moving organization, excited to collaborate, and focused on impacting the design of Instagram.
RESPONSIBILITIES
Work closely with product teams to identify research topics.
Design studies that address both user behavior and attitudes.
Generate insights that both fuel ideation and evaluate designs.
Conduct research using a wide variety of qualitative methods, including in-depth interviews, ethnographies, and focus groups.
Interpret and analyze research results through the lens of UX and social science.
Collaborate closely with quantitative researchers.
Work cross-functionally with design, product management, content strategy, engineering and marketing.
Partner with engineers, analysts, and other technical roles to create and share research.
MINIMUM QUALIFICATIONS
Bachelor in Economics and Social Studies, Human Computer Interaction, Information Science, Psychology, or Social Science
3+ years of experience in applied product research
Experience with survey design and response effects
Knowledge of qualitative and quantitative research methods
PREFERRED QUALIFICATIONS
Doctor of Philosophy (Ph.D.) or Master in Business Marketing, Digital Marketing, Economics and Social Studies, Human Computer Interaction, Political Sciences, Psychology, or Social Science
5+ years of experience in applied product research
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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